Terms and Conditions
Last Updated: [01/05/2026]
Welcome to Crunzy! These Terms and Conditions outline the rules and regulations for the use of our website, located at crunzy.in.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Crunzy if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice: "Client", "You", and "Your" refers to you, the person logging on to this website and compliant with the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our", and "Us", refers to Crunzy and its founding partners.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.
Crunzy specializes in food products and snacks.
• Allergens: Our products, including cookies and makhana, may contain or come into contact with common allergens such as dairy, nuts, wheat, and soy. It is your
responsibility to check the ingredient list and allergen information provided on the
product packaging before consumption.
• Accuracy: We have made every effort to display as accurately as possible the colors, images, and details of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
• We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
• Allergens: Our products, including cookies and makhana, may contain or come into contact with common allergens such as dairy, nuts, wheat, and soy. It is your
responsibility to check the ingredient list and allergen information provided on the
product packaging before consumption.
• Accuracy: We have made every effort to display as accurately as possible the colors, images, and details of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
• We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
• All prices for our products are subject to change without notice.
• We reserve the right at any time to modify or discontinue a product without notice at any time.
• Payments must be made in full at the time of placing the order. We use secure payment gateways, and we do not store your raw credit/debit card information on our servers.
• We reserve the right at any time to modify or discontinue a product without notice at any time.
• Payments must be made in full at the time of placing the order. We use secure payment gateways, and we do not store your raw credit/debit card information on our servers.
• We aim to process and dispatch all orders within same business day.
• Delivery times are estimates and commence from the date of shipping, rather than the date of order.
• We are not responsible for delays caused by third-party shipping carriers, weather conditions, or unforeseen circumstances.
• Delivery times are estimates and commence from the date of shipping, rather than the date of order.
• We are not responsible for delays caused by third-party shipping carriers, weather conditions, or unforeseen circumstances.
Because Crunzy deals in perishable food items, our return policy differs from standard e-commerce platforms:
• No General Returns: For health and safety reasons, we do not accept returns or
exchanges on any food items once they have been dispatched.
• Damaged or Defective Items: If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 24 hours of delivery at [crunzy.care@gmail.com]. You must include photographic evidence of the damaged packaging and product. Upon review, we will issue a replacement or refund at our sole discretion.
• Order Cancellations: Orders can only be canceled if they have not yet been processed or dispatched from our facility.
• No General Returns: For health and safety reasons, we do not accept returns or
exchanges on any food items once they have been dispatched.
• Damaged or Defective Items: If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 24 hours of delivery at [crunzy.care@gmail.com]. You must include photographic evidence of the damaged packaging and product. Upon review, we will issue a replacement or refund at our sole discretion.
• Order Cancellations: Orders can only be canceled if they have not yet been processed or dispatched from our facility.
